Privacy Policy

WHO IS THE DATA CONTROLLER?

The processing of personal data is carried out by Inside the Hip, 23 rue Brochant 75017 Paris, 67, rue de Romainville 75019 Paris, and 575 rue du Docteur Trénel, 69560 Sainte Colombe, acting as the data controller.

As the data controller, we are committed to protecting the privacy of users of the Site in accordance with European and French data protection regulations.

WHAT PERSONAL DATA DO WE COLLECT?

We collect certain personal data provided directly by the User when they enter their contact details (name, first name, email, and the reason for the consultation via the contact form or the online consultation request). Other data may be collected during the User’s visit to the Site, such as:

  • IP address.
  • User’s browsing data (visited pages, etc.), as further described below.

WHY ARE MY PERSONAL DATA COLLECTED, BY WHOM, AND FOR WHAT PURPOSES?

We collect your personal data in order to provide you with the best possible service. The details below provide an overview of how your personal data is processed as part of the service we offer. For what service?

  • Online consultation.
  • Possibly, newsletters.
  • Appointment scheduling.
  • Improvement of the service provided via the Site.

WHAT DATA DO WE COLLECT?

  • User’s consent to the use of their data.
  • User’s email address, name, and first name, and the reason for their message.
  • User’s email address, name, first name, and the reason for their request for an opinion.
  • IP address.

User’s browsing data (visited pages, etc.).

Version of the browser and the device.

WHO USES THIS DATA?

Inside The Hip and its partners who work to improve the quality of service offered by the website (consulting agency, web agency, SEO agency, etc.).

FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

To send you relevant information about Inside The Hip with your express consent.

To respond to your request.

To track your navigation on the Site in order to understand your journey and improve your experience on the Site in the future.

To compile statistics related to the Site.

HOW LONG ARE THEY KEPT?

Data intended for responding to you, informing you, contacting you, or scheduling an appointment are kept for 13 months. Data intended to improve the service provided by the website is kept for 14 months.

HOW LONG ARE MY PERSONAL DATA KEPT?

We will only retain your personal information for as long as strictly necessary for the purposes stated above or to comply with our legal obligations (see above).

WITH WHOM ARE MY PERSONAL DATA SHARED?

We do not transmit your personal data to third parties except in the following limited cases:

  • Transmission of your contact data to a third-party provider responsible for emailing, bound by a confidentiality obligation to send you newsletters;
  • Hosting of your data by a hosting provider located in the European Union bound to ensure data confidentiality;
  • Communication of your personal data to our external advisors (lawyers, accountants, auditors, etc.) bound by a confidentiality obligation;
  • Communication of your personal data to competent authorities in accordance with applicable law and/or a court decision.

WHAT ARE MY RIGHTS AND HOW CAN I EXERCISE THEM?

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, object, and data portability. To exercise your rights, you can contact the data controller at the following address: contact@chirurgiedelahanche.com. If you believe that your rights have not been respected, you can also file a complaint with the CNIL or any other competent authority. Finally, you can choose not to provide us with your personal information.

HOW CAN I WITHDRAW MY CONSENT FOR THE PROCESSING OF MY PERSONAL DATA?

If you decide to use certain of our services (such as the newsletter), we may ask for your explicit consent to process your personal data. Withdrawing your consent will have no impact on the experience offered on our Site outside the scope of the processing in question. Each User can withdraw their consent at any time, as follows:

  • Newsletter: an unsubscribe link is included at the bottom of each newsletter;
  • Cookies: you can change your cookie settings via the following link (depending on your browser):
    • Firefox
    • Chrome
    • Safari
    • Edge
    • Internet Explorer

HOW CAN I LEARN MORE ABOUT PERSONAL DATA MANAGEMENT?

You can find information about the GDPR, your rights, and how to exercise them on the CNIL website. As well as in the sections:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
  • Mastering my data.
  • Rights to control your personal data.

WHAT COOKIES ARE USED ON THE SITE?

When you visit our Site, cookies are placed on your computer. These cookies automatically transmit certain browsing data. A cookie is a text file that the server (the Site) you are visiting stores on your hard drive or in your browser’s memory, allowing its issuer to identify the terminal in which it is stored, for the duration of the cookie’s validity or storage. Some cookies, called functional cookies, are essential for using the Site (session cookie, for example), while others (audience measurement, targeted advertising), for which your consent is required, optimize and personalize the content displayed on the Site. In this section, you will find a list of cookies present on the Site, their purpose, and their validity period:

  • Navigation/audience measurement: 14 months
  • User session management: When you leave the browsing session
  • Authentication of Facebook, Google Maps, and Youtube products to facilitate your use: Until these services are no longer necessary, you decide to block them on entry to the Site, or you delete them from your browser.

Once the User has accepted the placement of all or part of the cookies, the User’s Internet browser automatically transmits information to us, such as their IP address (Internet Protocol), the version of the terminal’s browser that they are using, and their journey on the Site (visited pages). You can configure your browser at any time to receive a notification when a cookie is sent or to oppose the use of cookies. While most browsers are set by default to accept the installation of all cookies, you have the option, if you wish, to choose to accept the placement of all cookies, systematically reject them, or choose which ones you accept based on their issuers, by making certain settings. We draw your attention to the fact that by opposing the placement of purely technical cookies, your experience may be degraded. We inform you that you can return to your consent at any time by clearing your browser cache and clicking on the cookie banner settings.

CAN THIS POLICY BE MODIFIED?

We may make changes and updates to this privacy policy. All changes will be effective upon publication of these revisions. If the changes are significant, we will inform our Users by sending a notification to the email address you provided or by displaying a notice on our Site. We encourage you to regularly check our Privacy Policy to review the most recent version.